How to Deposit and Buy Digital Assets – BKG

Overview

BKG Exchange provides several ways to add digital assets to your account.

Depending on your region and the services currently available, you may use one of the following methods:

P2P Trading – Buy digital assets from other users using supported payment methods.
Credit Card / Quick Buy – Purchase digital assets directly using a supported bank card.
On-Chain Deposit – Transfer digital assets from another wallet or platform to your BKG Exchange deposit address.

Option 1: Buy Digital Assets via P2P

P2P allows you to buy digital assets directly from other users using supported payment methods.

Step 1: Open P2P Trading

Step 2: Select Buy

Select Buy and choose the digital asset you want to purchase.

Step 3: Select a P2P Order

Choose an available order based on the price, payment method, and other displayed conditions.

Step 4: Enter the Purchase Amount

Enter the amount you want to purchase and confirm the order.

Step 5: Complete the Payment

Follow the payment instructions provided in the P2P order and complete the payment using the specified payment method.

Step 6: Receive Your Digital Assets

After the payment is confirmed according to the P2P process, the purchased digital assets will be released to your BKG Exchange account.

Important: Only make payments using the payment method and account details specified in the P2P order.

Option 2: Buy Digital Assets with a Credit Card

You may use the Quick Buy / Credit Card service to purchase supported digital assets directly with a supported bank card.

Step 1: Open Quick Buy

Step 2: Select the Digital Asset

Select the digital asset you want to purchase.

Step 3: Enter the Purchase Amount

Enter the amount you want to spend or the amount of digital assets you want to receive.

Step 4: Select Credit Card Payment

Select the available Credit Card payment method.

Step 5: Complete Payment

Follow the payment provider's instructions to complete the card payment.

Additional verification may be required by the payment provider.

Step 6: Receive Your Digital Assets

After the payment is successfully processed, the purchased digital assets will be credited to your BKG Exchange account according to the applicable processing time.

Option 3: Deposit Digital Assets On-Chain

You can transfer supported digital assets from another wallet or platform directly to your BKG Exchange account.

Step 1: Open the Deposit Page

Step 2: Select the Digital Asset

Select the digital asset you want to deposit.

Step 3: Select the Network

Select a network supported by BKG Exchange for the selected asset.

The network selected on BKG Exchange must match the network used when sending the assets.

Step 4: Copy the Deposit Address

Copy the deposit address displayed by BKG Exchange.

If a Memo, Tag, or other additional information is required, make sure it is also copied correctly.

Step 5: Send the Assets

Open the external wallet or platform you are sending from.

Enter the BKG Exchange deposit address and select the same network.

Confirm the transaction after carefully checking all details.

Step 6: Wait for Blockchain Confirmation

Wait for the blockchain network to process and confirm the transaction.

Once the required confirmations are completed, the assets will be credited to your BKG Exchange account according to the applicable deposit process.

Important Notes

Available payment methods and purchase services may vary depending on your country or region.
Always check the available options displayed on BKG Exchange before making a purchase or deposit.
For on-chain deposits, always confirm the asset, network, and deposit address before sending.
The network used for an on-chain transfer must match the network selected on BKG Exchange.
Sending assets through an unsupported or incorrect network may result in the assets not being credited.
Some assets may require a Memo or Tag.
Minimum deposit or purchase requirements may apply.
P2P transactions should only be completed according to the instructions displayed in the order.
Never share your password, verification codes, or 2FA codes with another person.

If Your Digital Assets Have Not Been Credited

For P2P Purchases

Check the order status and follow the instructions provided in the P2P order.

If the issue cannot be resolved, use the available P2P appeal or dispute process.

For Credit Card Purchases

Check the payment status and transaction history.

If the payment was successful but the digital assets have not been credited, contact BKG Exchange Customer Support and provide the relevant transaction information.

For On-Chain Deposits

Check:

Transaction status on the sending platform.
Deposit address.
Selected network.
Blockchain confirmations.
Minimum deposit requirement.
Memo or Tag, if applicable.

If the issue continues, contact BKG Exchange Customer Support and provide the relevant transaction information.

FAQ

What are the ways to add digital assets to my BKG Exchange account?

You can use:

P2P Trading
Credit Card / Quick Buy
On-Chain Deposit

Available options may vary depending on your region and current service availability.

Which method should I use?

Choose the method that is available to you and best matches your payment or transfer needs.

Can I buy digital assets with a credit card?

If Credit Card / Quick Buy is available for your region and account, you can use a supported bank card to purchase supported digital assets.

Can I transfer digital assets from another exchange?

Yes. You can use the On-Chain Deposit function if the asset and network are supported by BKG Exchange.

What should I check before making an on-chain deposit?

Always check the digital asset, network, deposit address, and Memo/Tag requirements before sending.

Why has my deposit not arrived?

Processing time can vary depending on the payment method, blockchain network, confirmations, and other processing requirements.

Check your transaction status first. If the issue continues, contact Customer Support.