Overview
Your UID (User ID) is a unique identifier associated with your BKG Exchange account.
You may need your UID when contacting Customer Support, participating in activities, or completing certain account-related requests.
Option 1: Find Your UID via the Website
Step 1: Log In to Your Account
Log in to your BKG Exchange account through the Website.
Step 2: Open Your Account Profile
Click your account or profile icon to open your account information.
Step 3: Find Your UID
Your UID is displayed in your account or profile information.
You can copy the UID when needed.
Option 2: Find Your UID via the App
Step 1: Open the BKG Exchange App
Open the App and log in to your account.
Step 2: Open Your Account Profile
Go to your account or profile page.
Step 3: Find Your UID
Your UID is displayed in your account information.
Tap the copy option if available to copy your UID.
Important Notes
- Your UID is different from your login email address or mobile phone number.
- Do not share your login password, verification codes, 2FA codes, or other sensitive security information.
- When contacting Customer Support, provide your UID when requested.
- Make sure you provide the correct UID to avoid delays in account-related assistance.
FAQ
What is a UID?
UID stands for User ID. It is a unique identifier associated with your BKG Exchange account.
Where can I find my UID?
You can find your UID in your account or profile information after logging in.
Is my UID the same as my email address?
No. Your UID is a separate account identifier.
Can I share my UID with Customer Support?
Yes. Your UID may be requested by Customer Support to help identify your account.
However, never share your password, verification codes, or 2FA codes.
What should I do if I cannot find my UID?
Make sure you are logged in and check your account or profile page. If you still cannot find it, contact BKG Exchange Customer Support.