Overview
You can change your BKG Exchange login password through your account security settings.
For security purposes, you may need to complete additional verification before changing your password.
Option 1: Change Your Password via the Website
Step 1: Log In to Your Account
Log in to your BKG Exchange account through the Website.
Step 2: Open Security Settings
Go to your account or profile settings and select Security.
Step 3: Select Change Password
Find the Login Password section and select Change Password.
Step 4: Enter Your Current Password
Enter your current login password.
Step 5: Set a New Password
Enter your new password and confirm it.
Make sure your password meets the requirements displayed on the page.
Step 6: Complete Security Verification
Complete the required verification, which may include Email, SMS, WhatsApp, or 2FA verification depending on your account settings.
Step 7: Confirm the Change
Submit the request to complete the password change.
After the password has been changed successfully, use the new password for future logins.
Option 2: Change Your Password via the App
Step 1: Open the BKG Exchange App
Open the BKG Exchange App and log in to your account.
Step 2: Open Security Settings
Go to your account or profile settings and select Security.
Step 3: Select Change Password
Select the Login Password or corresponding password management option.
Step 4: Enter Your Current Password
Enter your current login password.
Step 5: Set a New Password
Enter and confirm your new password.
Follow the password requirements displayed in the App.
Step 6: Complete Security Verification
Complete any required Email, SMS, WhatsApp, or 2FA verification.
Step 7: Complete the Password Change
Submit the request and wait for confirmation that your password has been changed successfully.
Important Notes
- Use a strong and unique password.
- Do not use the same password on other platforms.
- Never share your password with anyone.
- Do not share verification codes with anyone.
- If you did not request a password change, secure your account immediately and contact BKG Exchange Customer Support.
- Additional security checks or temporary restrictions may apply depending on your account's current security settings.
If You Forgot Your Current Password
If you cannot remember your current password, use the Forgot Password option on the login page instead of the normal password change function.
For more information, see How to Reset Your Login Password.
FAQ
What is the difference between changing and resetting my password?
Changing your password is normally used when you know your current password and want to update it.
Resetting your password is used when you have forgotten your current password.
Can I change my password through the App?
Yes, if the password management function is available in the BKG Exchange App.
Do I need to complete security verification?
Additional verification may be required depending on your account's security settings.
What should I do if I cannot change my password?
Check that your current password and verification information are correct. If the issue continues, contact BKG Exchange Customer Support.
What should I do if I did not request a password change?
Secure your account immediately and contact BKG Exchange Customer Support through an official support channel.