What is BKG Card?
BKG Card is a USD-denominated virtual card that allows eligible users to use supported digital assets for eligible online and offline payments.
What currency does BKG Card use?
BKG Card uses USD as the card currency.
Who can apply for BKG Card?
Users who are 18 years of age or older and meet the applicable eligibility and compliance requirements can apply.
Can Chinese users apply for BKG Card?
Eligibility depends on the card type and current requirements.
The 5 USDT application fee card is currently available for non-Chinese users.
Please check the eligibility requirements displayed when applying.
How many cards can I apply for?
Each card type allows one application per identity document.
Is KYC required?
KYC or additional identity verification may be required depending on the card type and applicable compliance requirements.
Is there an annual fee?
No. BKG Card currently has no annual fee.
What is the top-up fee?
The current top-up fee is 2%.
Which assets can I use to top up BKG Card?
BKG Card currently supports USDT for top-up.
How much do I need to pre-fund?
Both card options require minimum 10 USDT as the pre-funded amount.
How is the top-up amount calculated?
The applicable 2% top-up fee is charged, and the USDT amount is converted to USD according to the applicable USDT/USD exchange rate.
What should I do if my top-up has not arrived?
First check the transaction status and your BKG Card balance.
If the top-up remains uncredited, contact BKG official customer support and provide the relevant
Where can I use BKG Card?
BKG Card can be used for eligible merchants and payment platforms that support the applicable card network.
Common use cases include:
- Online shopping
- Online advertising
- Software and applications
- Cloud services
- Website building tools
- Domain and server services
- Eligible e-commerce
- Supported third-party payment platforms
Can I use BKG Card with Apple Pay?
BKG Card may be supported by Apple Pay where the card and region are eligible.
Can I use BKG Card with Alipay?
BKG Card may be linked to Alipay for eligible payment scenarios.
However, Alipay applies its own risk-control policies, so successful card linking does not guarantee that every payment will be approved.
Can I use BKG Card with WeChat Pay?
BKG Card may be supported by WeChat Pay for eligible payment scenarios. Payment approval is subject to WeChat Pay's own risk controls.
Can I use BKG Card with Meituan?
BKG Card may be used for eligible Meituan payment scenarios where an applicable international-card payment option is available.
Can I use BKG Card on e-commerce platforms?
BKG Card may be used for eligible purchases. Certain virtual goods, digital products, overseas products, or restricted products may not support BKG Card.
Can I use BKG Card to withdraw cash?
No. Cash withdrawal is not supported.
Can I use BKG Card to transfer money?
No. Fund transfers, remittances, and other unsupported fund-transfer activities are not supported.
Can I use BKG Card to buy cryptocurrency?
No. Purchasing digital assets using BKG Card is not supported.
Can I use BKG Card to purchase virtual goods?
Certain virtual goods and gaming-related products are restricted and may not be supported.
Can I use BKG Card for high-risk merchants?
Transactions involving weapons, certain adult-content services, or other high-risk categories restricted by the applicable card network or payment provider are not supported.
Are there country or regional restrictions?
Yes. BKG Card has restrictions based on applicable banking, card-provider, regulatory, and compliance requirements.
Certain countries and regions may not be accepted for card applications or related card operations.
Can I use a restricted country's billing address?
No. Billing addresses from applicable restricted countries or regions are not accepted for operations subject to the relevant restrictions.
Can I use a restricted country's mobile phone number?
No. Cardholder mobile phone numbers from applicable restricted countries or regions are not accepted for operations subject to the relevant restrictions.
Are existing cards affected by the updated country restrictions?
Existing cards that have already been successfully issued are not affected by the new requirement.
Why did my payment fail even though I have enough balance?
A payment can still be declined because of:
- Merchant risk controls
- Payment-provider restrictions
- Card-network restrictions
- Country or regional restrictions
- Transaction-category restrictions
- Incorrect card information
- Additional authorization requirements
Why can another user use the card successfully while I cannot?
Payment platforms may apply different risk controls based on the account, transaction, merchant, region, or other factors.
What should I do if Alipay or WeChat Pay binding fails?
Check your card information and balance first. If the problem continues, contact BKG customer support and provide the relevant failure screenshot and transaction information.
What should I do if an online merchant rejects my BKG Card?
Check whether the merchant supports the applicable card network and whether the transaction category is permitted.
If the issue continues, contact BKG customer support with the merchant name, transaction details, and failure screenshot.
Should I share my card information with others?
No. Keep your card number, expiration date, CVV, and other sensitive card information secure.
Can I use another person's information to apply for a card?
No. Always use accurate and legitimate personal information when applying for or using BKG Card.
Can I use a different address or phone number to bypass country restrictions?
No. Do not provide false or unauthorized information to bypass BKG Card eligibility or compliance requirements.
Important Notice
BKG Card services are subject to banking, card-provider, payment-platform, regulatory, and compliance requirements.
Fees, card availability, supported services, eligibility requirements, country restrictions, and spending limits may be updated from time to time.
Please refer to the latest information displayed on the BKG platform before applying for or using BKG Card.